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The Masks We Wear

By Ellen Borowka, MA

Masks have long been a part of daily life. From the past when tribal dancers wore them to worship their gods, to the present where children wear them for special holidays like Halloween. Our ancestors used masks for a variety of reasons. Some were worn to portray spirits, gods or animals; and others were used to protect and guard against misfortune and disease. There were masks to maintain contact with the dead through burial rituals or in ancestor worship; tomask2 represent characters in theater; and to celebrate the change of seasons and festivals.

Masks in Everyday Life

We use masks in everyday life too. Usually not made of wood, clay or stone as in primitive times, but one that seems invisible though it too conceals our true nature. This mask is the image or facade we present to others. It is our false self that was developed in response to an unsafe and demanding environment. We have different reasons for using this type of mask. We may want to protect ourselves from getting hurt or rejected by others. We may want to become what others want us to be, in order to be accepted by them. Perhaps we feel no one would like or love who we truly are, so we hide our true self. Or we might not like ourselves so we try to pretend to be like someone else.

Yet, I think the core issue is not feeling loved by others and ourselves. This seems to fuel our insecurities and we may find ourselves willing to do anything to be loved by others. Even denying our true self – who we are – our beliefs, our values, our desires, our needs. If we don’t love ourselves, then we depend on others to provide that love and make us feel worthwhile. Yet, they may look to us to provide the same thing! That makes for a very unstable foundation for our relationships as well as for our psyche.

How Do We Cope?

Coping mechanisms, like pleasing others, are based in these insecurities. We seem to develop our mask as a way to handle our fear of rejection and other painful feelings. Those who wear masks on Halloween are in disguise – pretending to be another person or creature. If we are conscious of our masks then we know we are not what we pretend to be. Many are not aware of the mask they present to others. Like the tribal dancer, we can in some ways become the mask we present. The facade can take over where we may feel we have little control over our lives. Whereas our ancestors may have believed that one’s religious or magical powers are released by changing identity and becoming another being, we actually lose our power when we allow our mask or false self to take over our lives. If we can’t be true to ourselves then we deny our expression, our soul, and we deny the light we bring to this world. I believe that each of us is here to not only discover and accept our unique qualities, but also to share them with others. That is the healing process when we touch heart to heart.

What’s Our Mask?

So, what kind of masks do we wear? I would say that our mask changes to meet the demands of the environment. In other words, our mask or false self depends on our external world whereas our real self relies on our internal world. Our mask reacts to the demands of our environment and our true self responds to our needs and desires. There are many different masks or coping mechanisms we take on. We may push ourselves to be perfect in how we look and/or how we act. We may deny our feelings of sadness or anger or fear, because we may have learned these feelings are “bad” or unimportant. We may feel we must always be right or good or knowledgeable. We may feel we have to care for everyone else to be loved and needed. Or perhaps we think we exist only to make others happy. These are just some of the masks we wear.
mask1What kind of mask do you wear? What are some expectations you put on yourself or false concepts you have of yourself? Do you think you “have to” or “should” or “must” do or say or be a certain way to be loved and accepted by others? If so, that might be part of your mask. A good exercise to learn more about your mask is to create a mask that represents the qualities of your false self. You can draw with markers or crayons and/or use parts of magazine pictures and words to create a life-size mask. Clay or paper mache with acrylic paints is also a good medium, and symbols are helpful to give your mask depth. Or you could write about it.
One might think it is necessary to get rid of the mask to allow the true self to be seen. Yet, actually we need both to live in this world and as our world becomes safer then we may need our mask less and less. George Washington once advised, “Be courteous to all, but intimate with few, and let those few be well tried before you give them your confidence.” So, we need our mask to protect our inner self. What is also needed is to have a balance between the two – allowing our inner light to shine out to others, while protecting it from those that cannot appreciate it. Our masks are not bad, but it just comes down to choice. The real self has choices of how to be, but the false self depends on others for how it should be.

Finding Balance

How do you find a balance? Some ways are to explore your inner world, and learn more about your true and false self. Begin to distinguish between the two, and discover all you can about yourself – not only your good qualities, but also your “bad” qualities or what Jung would call your shadow. The shadow contains our dark side and it’s important to explore the darkness and find healthy ways to express it. Work to appreciate and accept your qualities, your style, your strengths and your weaknesses. Support your realness to come to the surface while still acknowledging the need for your protective mask.faces

Being Real

Allowing your inner self to come forth is scary as it risks rejection, so you might want to take small steps in your risktaking to feel safer. Some may have so much pain and anger from past rejections or betrayals that assistance may be needed. When the past needs to be healed first, I suggest turning to a counselor or clergy for help. Norman Cousins once said, “The great tragedy of life is not death, but what dies within us while we live.” Don’t let your mask suffocate your inner light, but rather use it to create safety and security so your light burns brightly to the world.

Permission is needed from Lighthouse Consulting Services, LLC to reproduce any portion provided in this article. © 2016 This information contained in this article is not meant to be a substitute for professional counseling.

Ellen Borowka, MA, Senior Analyst of Lighthouse Consulting Services, LLC and her organization constantly remain focused on their mission statement – “To bring effective insight to your organization”. They do this through the use of in-depth work style assessments to raise the hiring bar so companies select the right people to reduce hiring and management errors. LCS can test in 19 different languages, provide domestic and international interpersonal coaching and offer a variety of workshops – team building, interpersonal communication and stress management. Ellen has over 20 years of data analysis and business consulting experience and is the co-author of the books, “Cracking the Personality Code” and “Cracking the Business Code”. To order the books, please visit www.lighthouseconsulting.com.

If you would like additional information on this topic or others, please contact your Human Resources department or Lighthouse Consulting Services LLC, 3130 Wilshire Blvd., Suite 550, Santa Monica, CA 90403, (310) 453-6556, dana@lighthouseconsulting.com & our website: www.lighthouseconsulting.com.

 

The Masks We Wear

By Ellen Borowka

Masks have long been a part of daily life. From the past when tribal dancers wore them to worship their gods, to the present where children wear them for special holidays like Halloween. Our ancestors used masks for a variety of reasons. Some were worn to portray spirits, gods or animals; and others were used to protect and guard against misfortune and disease. There were masks to maintain contact with the dead through burial rituals or in ancestor worship; tomask2 represent characters in theater; and to celebrate the change of seasons and festivals.

Masks in Everyday Life

We use masks in everyday life too. Usually not made of wood, clay or stone as in primitive times, but one that seems invisible though it too conceals our true nature. This mask is the image or facade we present to others. It is our false self that was developed in response to an unsafe and demanding environment. We have different reasons for using this type of mask. We may want to protect ourselves from getting hurt or rejected by others. We may want to become what others want us to be, in order to be accepted by them. Perhaps we feel no one would like or love who we truly are, so we hide our true self. Or we might not like ourselves so we try to pretend to be like someone else.

Yet, I think the core issue is not feeling loved by others and ourselves. This seems to fuel our insecurities and we may find ourselves willing to do anything to be loved by others. Even denying our true self – who we are – our beliefs, our values, our desires, our needs. If we don’t love ourselves, then we depend on others to provide that love and make us feel worthwhile. Yet, they may look to us to provide the same thing! That makes for a very unstable foundation for our relationships as well as for our psyche.

How Do We Cope?

Coping mechanisms, like pleasing others, are based in these insecurities. We seem to develop our mask as a way to handle our fear of rejection and other painful feelings. Those who wear masks on Halloween are in disguise – pretending to be another person or creature. If we are conscious of our masks then we know we are not what we pretend to be. Many are not aware of the mask they present to others. Like the tribal dancer, we can in some ways become the mask we present. The facade can take over where we may feel we have little control over our lives. Whereas our ancestors may have believed that one’s religious or magical powers are released by changing identity and becoming another being, we actually lose our power when we allow our mask or false self to take over our lives. If we can’t be true to ourselves then we deny our expression, our soul, and we deny the light we bring to this world. I believe that each of us is here to not only discover and accept our unique qualities, but also to share them with others. That is the healing process when we touch heart to heart.

What’s Our Mask?

So, what kind of masks do we wear? I would say that our mask changes to meet the demands of the environment. In other words, our mask or false self depends on our external world whereas our real self relies on our internal world. Our mask reacts to the demands of our environment and our true self responds to our needs and desires. There are many different masks or coping mechanisms we take on. We may push ourselves to be perfect in how we look and/or how we act. We may deny our feelings of sadness or anger or fear, because we may have learned these feelings are “bad” or unimportant. We may feel we must always be right or good or knowledgeable. We may feel we have to care for everyone else to be loved and needed. Or perhaps we think we exist only to make others happy. These are just some of the masks we wear.
mask1What kind of mask do you wear? What are some expectations you put on yourself or false concepts you have of yourself? Do you think you “have to” or “should” or “must” do or say or be a certain way to be loved and accepted by others? If so, that might be part of your mask. A good exercise to learn more about your mask is to create a mask that represents the qualities of your false self. You can draw with markers or crayons and/or use parts of magazine pictures and words to create a life-size mask. Clay or paper mache with acrylic paints is also a good medium, and symbols are helpful to give your mask depth. Or you could write about it.
One might think it is necessary to get rid of the mask to allow the true self to be seen. Yet, actually we need both to live in this world and as our world becomes safer then we may need our mask less and less. George Washington once advised, “Be courteous to all, but intimate with few, and let those few be well tried before you give them your confidence.” So, we need our mask to protect our inner self. What is also needed is to have a balance between the two – allowing our inner light to shine out to others, while protecting it from those that cannot appreciate it. Our masks are not bad, but it just comes down to choice. The real self has choices of how to be, but the false self depends on others for how it should be.

Finding Balance

How do you find a balance? Some ways are to explore your inner world, and learn more about your true and false self. Begin to distinguish between the two, and discover all you can about yourself – not only your good qualities, but also your “bad” qualities or what Jung would call your shadow. The shadow contains our dark side and it’s important to explore the darkness and find healthy ways to express it. Work to appreciate and accept your qualities, your style, your strengths and your weaknesses. Support your realness to come to the surface while still acknowledging the need for your protective mask.faces

Being Real

Allowing your inner self to come forth is scary as it risks rejection, so you might want to take small steps in your risktaking to feel safer. Some may have so much pain and anger from past rejections or betrayals that assistance may be needed. When the past needs to be healed first, I suggest turning to a counselor or clergy for help. Norman Cousins once said, “The great tragedy of life is not death, but what dies within us while we live.” Don’t let your mask suffocate your inner light, but rather use it to create safety and security so your light burns brightly to the world.

Permission is needed from Lighthouse Consulting Services, LLC to reproduce any portion provided in this article. © 2014 This information contained in this article is not meant to be a substitute for professional counseling.

Ellen Borowka, MA, Senior Analyst of Lighthouse Consulting Services, LLC and her organization constantly remain focused on their mission statement – “To bring effective insight to your organization”.  They do this through the use of in-depth work style assessments to raise the hiring bar so companies select the right people to reduce hiring and management errors.  They also have a full service consulting division that provides domestic and international interpersonal coaching, executive onboarding, leadership training, global options for expanding your business, sales and customer service training, operational productivity improvement, 360s and employee surveys as well as a variety of workshops. Ellen has over 15 years of data analysis and business consulting experience and is the co-author of the books, “Cracking the Personality Code” and “Cracking the Business Code”.  To order the books, please visit www.lighthouseconsulting.com.

If you would like additional information on this topic or others, please contact your Human Resources department or Lighthouse Consulting Services LLC, 3130 Wilshire Blvd., Suite 550, Santa Monica, CA  90403, (310) 453-6556, dana@lighthouseconsulting.com & our website: www.lighthouseconsulting.com.

Lighthouse Consulting Services, LLC provides a variety of services, including in-depth work style assessments for new hires & staff development, team building, interpersonal & communication training, career guidance & transition, conflict management, 360s, workshops, and executive & employee coaching.  Other areas of expertise: Executive on boarding for success, leadership training for the 21st century, exploring global options for expanding your business, sales and customer service training and operational productivity improvement.

Feeling Burdened?

By Dana Borowka

How many days go by where you feel burden free? Any? Even for a moment? Most of us tend to feel pretty loaded up with all sorts of stuff on a regular basis. Most can’t even imagine what life would be like if we didn’t have all that “stuff” that literally creates a whirl wind of activity. Imagine what it FeelingBurdenmight be like to not feel burdened with worry, anxiety or fear for even one moment. Some people can’t imagine such a thing. While others seem to find a space… for a moment of peace, calm or centeredness.

Some might ask, “Can anyone ever be at peace?” The answer is found individually. It depends on how closely we identify with who we truly are. If we are constantly reminding ourselves of all the things that we need to do, then we are just running from one thing to the next without some level of fulfillment or an inner purpose. The odds are that we will continue to move from one crisis to the next… if we do not try to be aware of our actions. Remember, it is not the activity that is causing the disturbance – it’s the fact that we are identifying with the worry, the fear, the ‘whatevers’ that are causing the suffering. And you might be passing this energy onto others in your life whether they are work colleagues, family members or those we stand in line with in the market.

So what can we do when we are feeling anxious or burdened? Is it possible to change deeply ingrained thought patterns and how long could that take? It doesn’t necessarily take a great amount of time. Yet, you do need to become aware of what you are identifying with when you are get worried, anxious, fearful, etc. Once this takes place you have begun the change. Then you have a choice. Whether you want to continue with that false identity or re-identify yourself in other ways. This awareness can help to prevent past emotional issues from controlling your thinking and taking hold of your life and actions with others. The old identity may continue to arise and show itself. It may even cause you to identify with it at times and blur your self vision.Man with mirror

Facing our self identity can be a direct confrontation with what you believe is “you”. It is not easy to look into the mirror of our own being nor is it necessarily an enjoyable thing to do. Yet when the pain or discomfort becomes overwhelming then that tends to shed some light on the underlying causes. Your core being is very capable of dealing with what may seem to be very difficult issues within us. Some people may feel that they are “defective” or unworthy and may justify staying in the pit of despair. That is nothing more than a culmination of our old identity holding on for dear life. The more you hold onto the old, the greater the volume can become to avoid change.

A friend once gave me a cotton seed that had blossomed. It caused me to think of an analogy which I call the “seed and the pod” of our identity. The pod is a protective shell for the seed that will protect it until the soil condition, the temperature and such is just right. The pod may have many things take place that might seem to impact it – gravel may rub against it, it may get washed to a different location, the wind might carry it else where. Yet the seed is not touched by these difficulties for it is always protected by the pod. When the time is right then the seed will begin to do its thing. The roots start to come out and the amazing sprouting process takes place. The seed begins to expand beyond the pod. The same is true for each of us. Our seed – our core being is always protected and cared for. When the time is appropriate we will begin to awaken, to test the soil, to question. At the right moment, we will begin to expand beyond our original handseedidentity (our own pod) and we will realize that we have always been ok… never damaged, never unworthy. We will see that we have always been safe (protected in our pod) and we will prepare ourselves to do what we need to do. Upon taking action, the burden that seemed so natural and normal takes on a different meaning and a whole new world will open up. A world of calm, peace and tranquility that we thought was only a distant possibility will now be within our grasp.

So when the time is right to take action, how do we begin to work through an issue? Well, I find it helpful to ask some questions to break down the problem:

• What bothers me so much about this situation? Try to dig beneath the various emotions to get at what the true focus is.
• When have I seen this come up before in my life? Look at specific events in your life.
• What am I doing that is not working and what am I doing that is working? Explore what your part is in the issue.
• What would my ideal outcome look like? What results are you looking for and are those expectations reasonable and attainable?

Now, we get to the action part of the process. It can be very easy to ruminate about a problem without taking any steps to heal it. Goal setting can be very helpful in making progress with issues. When you make goals, it is more effective to make them specific and measurable. Goals are easier to achieve when you break down the process into small steps that are detailed with time lines.

So, are you feeling burdened? Just the fact that you are asking the question is the beginning of a whole new journey of unfoldment and discovery of the seed that is within. A flying manseed that is filled with many facets and a vastness that one can’t even imagine. With or without the burdens of today, you are unique to yourself and others. Embrace your uniqueness, question the burdens and value the protective pod as well as the seed within.

Permission is needed from Lighthouse Consulting Services, LLC to reproduce any portion provided in this article. © 2014 This information contained in this article is not meant to be a substitute for professional counseling.

Dana Borowka, MA, CEO of Lighthouse Consulting Services, LLC and his organization constantly remain focused on their mission statement – “To bring effective insight to your organization”. They do this through the use of in-depth work style assessments to raise the hiring bar so companies select the right people to reduce hiring and management errors. They also have a full service consulting division that provides domestic and international interpersonal coaching, executive onboarding, leadership training, global options for expanding your business, sales and customer service training, operational productivity improvement, 360s and employee surveys as well as a variety of workshops. Dana has over 25 years of business consulting experience and is a nationally renowned speaker, radio and TV personality on many topics. He provides workshops on hiring, managing for the future, and techniques to improve interpersonal communications that have a proven ROI. He is the co-author of the books, “Cracking the Personality Code” and “Cracking the Business Code”. To order the books, please visit www.lighthouseconsulting.com.

If you would like additional information on this topic or others, please contact your Human Resources department or Lighthouse Consulting Services LLC, 3130 Wilshire Blvd., Suite 550, Santa Monica, CA 90403, (310) 453-6556, dana@lighthouseconsulting.com & our website: www.lighthouseconsulting.com.

Lighthouse Consulting Services, LLC provides a variety of services, including in-depth work style assessments for new hires & staff development, team building, interpersonal & communication training, career guidance & transition, conflict management, 360s, workshops, and executive & employee coaching. Other areas of expertise: Executive on boarding for success, leadership training for the 21st century, exploring global options for expanding your business, sales and customer service training and operational productivity improvement.

Success at Work Starts with Understanding

By Ellen & Daniel Borowka – Excerpt from Cracking The Personality Code

Have you ever looked carefully at a seed? It’s really amazing to see what is in a little seed. This may help us to learn more about what is inside of us and those we work or live with. For in some ways, we are much like the seed and its growth process.

A seed is made of an embryo, that is, a baby plant that has all it needs to grow, develop, and blossom into what it was created to be. The embryo has the materials to develop its leaves, stems, and roots to gather needed nutriments from water, light, minerals, and such to produce food and pro-vide support for itself. That’s what we’re like when we’re born. We have all we need to be who we were created to be—all the unique qualities, talents and knowledge that is needed in the world.seedling

The Seed and the Pod

Now the seed has another part that it needs for its growth, and that’s its seed covering or pod. The pod provides protection, support, and nutrition to the seed during the growth process. It provides food for the seed until it can produce food on its own, and protects it from harsh elements in the environment. We also have something similar to the pod in our lives to help protect our seed from harm and support it during our growth process. We tend to look at the seed and pod in much like our true and false selves. The true or real self, like the seed, is the life-giving core of our being. The real self holds all the beauty and light of whom we are—it is the soul of the individual. The true self also has our entire real feelings and thoughts, feelings, and thoughts that may not be acceptable to those around us.

This is where the pod or our false self enters the scene. Like the pod, the false self protects and hides the real self from harsh elements of the environment. The false self responds to the demands, beliefs and possible abuse from our parents or caretakers, family, siblings, peers and other places and people that impact us as we grow. The false self takes on the mistaken beliefs, misguided directions, and sometimes harsh treatment we experience as we are growing up so our true self is never touched. The false self or pod becomes our mask, our facade to the outside world, to conceal and defend our true self, our little seed.

The Pod within Us

The pod, as we become older, begins to be written on by all the things we are told: all our experiences—bad and good—and all the wounds we gather throughout our life. Our pod may have written on it that we are worthless or bad or stupid. We may believe that we are good at certain things, but bad at other things like math or communication. We may think we should not show anger, fear, or pain to others. We may believe that people are not to be trusted or that confrontation is bad. There are many beliefs and ideas that our pod or false self takes in and learns from others. Some might not like the false self, because they think it keeps them from their seed. Actually, though, the pod has kept our seed safe until the time is right for the growth process. Once again, the seed’s growth process can help us to understand our own growth process, our discovery of ourselves.

Preparing for Growth

The seed will only grow and break through the pod when the environmental conditions are right, when there is just the right amount of warmth and moisture present around the seed. If the environment is too dry or has unfavorable temperatures, then the seed will not come out of its pod. This allows the plant to survive during periods when plant growth is not possible. It’s the same for us! Our seed, our real self, is wise and does not allow itself to be in an environment that cannot support it or care for it. So, the seed waits until the time is right—until we are ready and able to have the support, internally and externally, for our seed to grow. This preparation time is very important so we can begin to let go of our pod with all inscribed beliefs and thoughts that do not belong to us and never did.

Some might say they have always been ready to let go of their pod. Yet, it takes honesty and courage to face what is in our pod and to see it is not who we truly are. This means we have to see that those who gave us these beliefs or hurt us were wrong. That is not to say these people were bad, for they learned these misguided ideas from their experiences, too, and they just didn’t know any better. That’s not always easy to accept about our parents, family, or loved ones. This growth process is not easy either. It takes much work, dedication, and willingness to look at some difficult issues.

A Story of Wheat and Weeds

Now, the seed can’t just come out of its pod all at once, but it happens slowly at a gradual pace so that the growth is strong and sure. That means it’s okay to allow elements of wheat2the pod to remain around the seed until you are ready to let go of those parts.

This process is like the story of a man who planted some wheat in his field. Then during the night, the man’s enemy came and planted weeds among the wheat. When the wheat began to come up through the soil so did the weeds and the man’s servants asked him if they should gather up the weeds. The man replied, “No, because while you are gathering up the weeds, you might uproot the wheat with them. Rather, let both grow together. Then at harvest time, we will gather the weeds first, bind them together and burn them. Then we will gather the wheat into my barn.”

In the meantime, if you have an issue written on your pod, like a hot temper or fear of confrontation, you can develop healthy and healing ways to deal with the issue. Then as one grows and discovers more about their seed, the elements in the pod will naturally fade.

Self-Discovery

In the plant’s growth process, first a root comes out of the pod to test the environment and the seed begins to build its root system to support the plant. Then the seed forms its leaves and stem to come up through the soil to the sunlight. That’s what our seed does, too. First, our seed will build a foundation of who we truly are—our values, our ideas, our beliefs—to support our being and growth process. Then when the foundation is laid and our roots are firmly in the ground, we begin to break through the surface and our being self magnifybegins to shine to the world. We discover who we truly are in just the right time and just the right way.

A good exercise to begin or further your awakening process or your team’s is to write down on a piece of paper a list of all that is within your seed and what is written on your pod. You might want to draw and write about these qualities in depth. Look at where the elements of your pod came from, where you learned them, and what triggers these in you. You could also make a collage about your seed and pod using pictures, words, and sentences from magazines and newspapers to get a full picture of your growth process.

Everyone Is Unique

It’s important to recognize and appreciate our unique qualities. It takes effort and persistence to travel through this process, but remember your seed and pod have all they need to do the work. All that is required is already within you, and that’s pretty amazing—just like the plant’s little seed.

Appreciating Personality Diversity

Now that you understand your own personality better, take a look at those who work for you. Wouldn’t it be great if everyone who worked for us had the exact same personalities that we do? No, it would not.

The most effective managers appreciate the diversity of their subordinates’ personalities. That’s the view of Management Professor Scott Williams, a business school faculty member at Wright State University in Dayton, Ohio.

“Personality diversity can make communication and coordination of activities more difficult at times, but diversity has its advantages,” says Dr. Williams. “Diverse groups that give the extra effort to understand and accept each other’s personalities tend to produce higher quality decisions than groups that are either (a) homogeneous or (b) don’t manage their diversity well.”

people differenceAccording to Dr. Williams, appreciating the diverse personalities of the people we interact with helps us to understand why they act the way they do and how to get the most out of them. Appreciating personality diversity means respecting the strengths and limitations of each individual, and knowing how to capitalize on each individual’s strengths.

In his online newsletter LeaderLetter, Dr. Williams states that appreciating personality diversity is the opposite of dogmatically expecting everyone to view situations the way you do—no matter how successful you have been using your approach. We don’t all think alike, but that’s often a good thing.

“People with different personalities have different inherent strengths and weaknesses,” adds Dr. Williams. “For this reason, the best groups are made up of members with diverse personalities who learn to appreciate and put to use each other’s strengths. Managers should promote an appreciation for personality diversity. Discussions of personality inventories, especially when facilitated by an expert, can be an effective way to foster such appreciation.”

Before you use in-depth work style assessments for self evaluation or to manage others, you need to select the right instrument. The profile needs to include areas that explore problem solving and stress patterns, leadership and organization style, things to guard against and probing questions to assist with the self evaluation process.

Permission is needed from Lighthouse Consulting Services, LLC to reproduce any portion provided in this article. © 2014 This information contained in this article is not meant to be a substitute for professional counseling.

Dana Borowka, MA, CEO and Ellen Borowka, MA, Senior Analyst of Lighthouse Consulting Services, LLC with their organization constantly remain focused on their mission statement – “To bring effective insight to your organization”. They do this through the use of in-depth work style assessments to raise the hiring bar so companies select the right people to reduce hiring and management errors. They also have a full service consulting division that provides domestic and international interpersonal coaching, executive onboarding, leadership training, global options for expanding your business, sales and customer service training, operational productivity improvement, 360s and employee surveys as well as a variety of workshops. They have over 25 years of business and human behavioral consulting experience. They are nationally renowned speakers and radio personalities on this topic. They are the authors of the books, “Cracking the Personality Code” and “Cracking the Business Code”. To order the books, please visit www.lighthouseconsulting.com.

If you would like additional information on this topic or others, please contact your Human Resources department or Lighthouse Consulting Services LLC, 3130 Wilshire Blvd., Suite 550, Santa Monica, CA 90403, (310) 453-6556, dana@lighthouseconsulting.com & our website: www.lighthouseconsulting.com.

Lighthouse Consulting Services, LLC provides a variety of services, including in-depth work style assessments for new hires & staff development, team building, interpersonal & communication training, career guidance & transition, conflict management, 360s, workshops, and executive & employee coaching. Other areas of expertise: Executive on boarding for success, leadership training for the 21st century, exploring global options for expanding your business, sales and customer service training and operational productivity improvement.