![](https://zb0dc3.a2cdn1.secureserver.net/wp-content/uploads/2013/10/rocket-lady-495x400.jpg)
Customer Service: The Time For Thinkers Has Come!
By Dana Borowka & Judy Estrin
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The ‘Feminine’ Side to Leadership
By Larry Wilson, Author of Play to Win
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Ethics and The Bottom Line: Ten Reasons for Businesses to Do Right
By Rushworth Kidder
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Empathy: The Hidden Treasure
By Ellen Borowka, MA
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It’s Time to Get Back to Basics!
By Dana Borowka, MA
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Business Email Etiquette
By Helena Ferrari
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Boundaries: Finding a Balance of Power
By Dana Borowka, MA, Ellen Borowka, MA and Nancy Croix
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Better Communication Can Make for Better Business
Los Angeles Business Journal - Entrepreneur’s Notebook, Contributed…
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Are You Prepared To Lead The Way – Part 2
Excerpt from Cracking The Personality Code book
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