By Robert Maurer. Ph.D & Holiday Tips by Ellen & Dana Borowka, MA The year-end holidays of Thanksgiving, Christmas, Hanukkah and New Year’s Eve evoke powerful emotions in many of us. The holidays can be a time of great joy and celebration or a reminder of the losses we have experienced. We expect a great deal […]
By Majid Abai – Excerpt from the book, Cracking the Business Code The New Focus of the Modern IT Department Since usage of computers became prevalent in business, organizations have increasingly relied on their information technology (“IT”) departments to automate processes, manage infrastructure and information systems, develop applications, provide reports and analytics, and to protect […]
By Ellen Borowka Masks have long been a part of daily life. From the past when tribal dancers wore them to worship their gods, to the present where children wear them for special holidays like Halloween. Our ancestors used masks for a variety of reasons. Some were worn to portray spirits, gods or animals; and […]
By Barry Deutsch To eliminate interviewers’ ingrained tendency to focus on superficial criteria and miss substantive evidence, we developed a structured tool to help each interviewer evaluate each candidate—objectively, fairly, and comprehensively. The Eight-Point Success Matrix is the tool or scorecard we have our clients use to rate “fit” based on the examples, illustrations, specifics, […]
By Michael Utvich 2009 was a big year for Twitter and it is still going strong. Politicians, movie stars and sports figures have made headlines, chirping their random thoughts to masses of admirers, who received their transmissions on everything from a desktop computer to a cell phone. The Twitter media phenomenon has become a rocket […]
By Rob Hupp In pursuing and successfully closing business with prospective clients or customers, it is often necessary to conduct one or more sales calls. Depending on the nature of your business (and location of your prospect), these calls can be conducted in person or by phone. The experience and information shared in this article […]
By Tom FitzGerald & Linda Brakeall It all began simply enough when a branch of Heartmann Woods (72 employees, two in sales) performed an audit of telephone calls. This was part of a biennial cost containment drive. The audit revealed that while the two sales people made about 40 calls a day, the other 70 non-sales […]
By Larry Cassidy, Marc Emmer, Diana Ho, Brian Oken, Steve Phillips & Paul David Walker When the topic of strategic planning comes up, some individuals get very excited about the planning process while others consider it just a waste of time. With so many different styles and approaches, we thought that we’d ask a number of […]
By Marc Stein Recently, it seems that professional networking has hit a new state of frenzy. Many of our professional colleagues are scrambling to participate in every professional, charitable, or political networking events and related venues under the sun… and the whole experience has an eerie family resemblance to the stock market rush of the […]
By Barry Carlin We go to business events to make contacts to enhance our business. With appropriate preparation and technique, even a shy person can be successful and have some fun in the process. These tips are from a book by Susan Roane: How To Work A Room, and things that I have learned from friends, […]